Terms & Conditions
Last updated: February 2026
These Terms and Conditions (“Terms”) govern your use of this website and any services provided by Corvelle Ltd (“we”, “us”, “our”).
By accessing this website or engaging our services, you agree to be bound by these Terms.
1. About Us
Corvelle Ltd is a UK-registered company providing website design, SEO, conversion optimisation, analytics, and AI visibility services.
- Company name: Corvelle Ltd
- Company number: 16624124
- Registered in: England and Wales
- ICO Registration Number: ZC061273
2. Services
We provide digital services including, but not limited to:
- Website design and development
- Search Engine Optimisation (SEO)
- AI visibility / Answer Engine Optimisation (AEO/GEO)
- Conversion Rate Optimisation (CRO)
- Analytics and growth consulting
All services are provided strictly in accordance with a written proposal, agreement, or engagement letter. Any services not expressly agreed in writing are outside the scope of service.
Additional or out-of-scope work must be agreed separately before commencement.
3. No Guarantees
While we apply reasonable care, skill, and recognised industry best practices:
- We do not guarantee rankings, traffic, conversions, revenue, or AI platform visibility
- Search engines, AI platforms, and third-party systems operate independently and may change without notice
You acknowledge that digital performance outcomes vary and no specific results are promised.
4. Fees and Payments
Fees, payment schedules, and service scope are agreed separately in writing.
Unless otherwise agreed:
- Fees are non-refundable once work has commenced
- We reserve the right to suspend services where payments are overdue
Late payments may result in delayed delivery or suspension of services.
5. Client Responsibilities
To enable effective delivery of services, you agree to:
- Provide accurate, complete, and timely information
- Supply required content, approvals, and access credentials
- Respond reasonably to requests necessary for service delivery
Delays caused by the client or third parties may affect timelines and outcomes and do not constitute a breach by Corvelle Ltd.
6. Intellectual Property
Upon full payment of all agreed fees:
- Ownership of final deliverables created specifically for you transfers to you
Corvelle Ltd retains ownership of:
- Pre-existing materials, tools, frameworks, templates, methodologies, and know-how used in delivering services
Unless otherwise agreed, we reserve the right to display completed work in our portfolio, case studies, and marketing materials.
7. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, consequential, or economic losses
- We are not responsible for losses arising from third-party platforms, hosting providers, software services, AI systems, or algorithm changes
- We are not liable for losses caused by incorrect or incomplete information supplied by the client
Our total aggregate liability arising from services provided shall not exceed the total fees paid to us for those services.
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under law.
8. Third-Party Services
Some services may rely on third-party tools, platforms, or providers (including hosting, analytics, plugins, or AI systems).
While we take reasonable care when working with such providers, we are not responsible for failures, downtime, data loss, or changes caused solely by third parties.
9. Data Protection
We are registered with the UK Information Commissioner’s Office and comply with applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018.
Details of how we collect, process, and protect personal data are set out in our Privacy Policy, which forms part of these Terms.
10. Confidentiality
We treat non-public information shared in connection with our services as confidential and will not disclose it except where required by law or necessary to deliver agreed services.
11. Termination
Either party may terminate an engagement in accordance with the terms set out in the applicable proposal or agreement.
Termination does not affect:
- Fees due for work already completed
- Rights and obligations relating to confidentiality, data protection, or limitation of liability
No refunds are due for work completed prior to termination.
12. Website Use
You agree not to misuse this website, including attempting unauthorised access, transmitting harmful code, or using content in breach of intellectual property rights.
We may suspend or restrict access to the website if misuse is identified.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction over any dispute arising in connection with these Terms.
14. Updates to These Terms
We may update these Terms from time to time. The latest version will always be published on this page.
Continued use of the website or services constitutes acceptance of the updated Terms.